Admitting Rep. - Resource - Varied Hours- Greene Memorial Hosp.

Are you looking to join and engage in a customer service orientated role in the healthcare industry?
Kettering Health Network is looking for a Patient Access Admitting Representative to join their Patient Access Department and engage in providing patients with expert guidance while navigating the registration process.
Campus Highlights
Certified Level III Trauma Center providing surgery, cancer treatment and cardiac rehab
Strong connection to our local community in Greene County through our Greene Memorial Foundation supporting and sponsoring over 300 events every year.
Close knit, growing community; Neighbors serving Neighbors for 65 years
Award Winning chefs
Quarterly Townhall meetings for campus and KHN network updates
Monthly employee engagement activities including; food trucks, ice cream socials, etc.
Stroke Ready Certification awarded by Healthcare Facilities Accreditation Program (HFAP)
High level of employee engagement; 90th percentile or higher for the past several years
Click here to learn more!
Responsibilities & Requirements
Job Responsibilities
Patient Access Admitting Representative position's major duties include, but are not limited to the following:
Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
Ensuring that payer sources and payment arrangements and options have been discussed
Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
Communicate effectively with hospital staff and patients on a regular basis
Job Requirements
High School graduate or equivalent.
Various hours and shifts, as needed by the department
Preferred Qualifications
Previous registration/medical office experience
One year customer service experience
Excellent written and oral communication skills
Computer literate and very strong with Excel
Ability to work collaboratively with team members

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